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Coaching Skills for Managers: Develop, Coach and Inspire your Team to Achieve Greater Results (Seminar)

Overview: “Coaching Skill For Managers“:

Coaching delivers significant tangible benefits to both individuals and organiza- tions, said the International Coaching Institute. It is becoming increasingly popular as the value of sustainable on the job learning is recognised in the workplace.

Managers are now expected to coach workers every day: Nearly nine out 10 firms expect their managers and supervisors to deliver performance coaching as part of their day-to-day work, according to a new survey by the Institute of Personnel and Development.

However, research suggests that if coaching is to deliver these significant benefits, employers need to ensure that their line managers are provided with updated, cutting-edge training as the ‘Manager as Coach’ to be able to deliver the results.

The purpose of this program is to maximise the contribution of delegates to both the performance and the behavioural coaching processes. While performance coaching is a relatively straight forward process, it needs practitioners well versed in listening, asking great questions and confidently guiding people through to real- ist solutions based on well defined objectives and well understood reality.

Learning Objectives

At the end of the program, delegates will:

  • Engage with their team to deliver increased performance
  • Use the standard performance models with a high degree of subtlety
  • Ask useful questions, listen attentively and engage others in problem solving
  • Interact with a diversity of performance issues
  • Provide feedback and continual challenge to deliver results


Where Has Coaching Come From?

  • Sir John Whitmore
  • Daniel Goleman
  • Robert Dilts

Performance Coaching

  • The Building Blocks Exercise
  • Solution-Focused Thinking
  • GROWing Leaders
  • The Three Keys Of Trust
  • Coaching Self-Assessment Questionnaire
  • Coaching Blocks and Ways around Them

Business Success

  • The Coaching Road to Business Success
  • What Does The Research Show?
  • Setting a Business Objective
  • Coaching and Different People Types
  • Social Styles Questionnaire
  • Interacting with different styles

Additional Coaching Skills

  • The Art of Creative Questions
  • The Art of Asking Artfully Vague Questions
  • Beyond the Boundaries of Knowledge!!!

Building a Coaching Culture

  • Coaching The Coach
  • Assessing Your Coaching and Coaches’ Capability
  • Coaching Checklist

Building Positive Performance Improvement

  • Motivation and Engagement
  • Feed the Process Exercise
  • Developmental Feedback
  • Praise Questionnaire
  • Tips for developmental feedback

Identifying the Likely Cause of Performance Problems

  • Gilbert Behavioural Engineering Model

Behavioural Competencies

  • Setting behavioural objectives
  • Positive and Negative Indicators

Performance Feedback Models

  • PRO
  • AID
  • The 7 Step Feedback Model
  • Exercise: Committing to a critical conversation you 
need to have

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